How can we help you?
Find answers to common questions about Talk Invoice's complete field service management platform, or contact our support team for personalized assistance.
Voice Recognition
Learn how to optimize voice-to-invoice accuracy and train the AI to recognize your products.
Customer Management
Organize customers, track job history, and manage ongoing projects effectively.
Digital Signatures
Collect customer signatures for work authorization and completion verification.
QuickBooks Integration
Set up seamless syncing of invoices, payments, customers, and expenses.
Frequently Asked Questions
How accurate is the voice recognition?
Talk Invoice uses advanced AI that adapts to your accent and speaking style. The more you use it, the better it gets at understanding your specific terminology and pricing. Most users see 95%+ accuracy after a few uses, even in noisy job site environments.
How does customer and job management work?
You can store unlimited customer information including contact details, job history, and notes. Track ongoing projects from quote to completion, set follow-up reminders, and quickly access past work for repeat customers. Everything is searchable and organized automatically.
Are digital signatures legally valid?
Yes! Digital signatures collected through Talk Invoice are legally binding in most jurisdictions. Each signature includes a timestamp, location data (if enabled), and is attached to the specific work authorization or completion document. This provides strong legal protection for both you and your customers.
How does the product catalog help with pricing?
Build a catalog of your commonly used products with vendor pricing, cost tracking, and profit margin calculations. When you speak your invoice, Talk Invoice recognizes these products and applies the correct pricing automatically. You can also track costs from different suppliers and choose the most profitable options.
What exactly syncs with QuickBooks?
Everything! Invoices, payments, customer credits, customer information, and even material expenses sync automatically with QuickBooks Online. It's a complete two-way integration, so customer data created in QuickBooks appears in Talk Invoice and vice versa. You'll never need to double-enter data again.
Can I use Talk Invoice offline?
Absolutely! Create invoices, collect signatures, and access your customer database even without cell service or Wi-Fi. Everything syncs automatically when you get back in service range. Perfect for basement jobs, rural areas, or anywhere with poor connectivity.
Is my data secure?
Your data is protected with bank-level encryption both in transit and at rest. Voice recordings are processed locally when possible and automatically deleted from our servers after 30 days. We never share your information with third parties and comply with all major privacy regulations.
What payment methods can my customers use?
Pro Plan subscribers can accept credit cards, debit cards, and ACH bank transfers directly through the invoice. Funds typically arrive in your account within 1-2 business days. Payment processing is handled by industry-leading providers with enterprise-grade security.
Still need help?
Our support team is here to help. Describe your issue and we'll get back to you quickly.